SAMA training
Satori Alternatives for Managing Aggression teaches practical skills to prevent, de-escalate, and safely manage aggressive behavior — reducing the risk of workplace violence while protecting safety, dignity, and respect.
A structured response to situations that escalate fast
SAMA is a training program built for personal and professional situations that can quickly escalate out of control. The goal is teaching participants to prevent and manage aggression while reducing the chance of workplace violence.
SAMA meets or exceeds critical attributes defined by the Texas Behavior Support Initiative (TBSI) and other accrediting agencies for verbal and physical de-escalation.
SAMA emphasizes dignity, safety, empathy, and appropriate response. The training helps professionals respond with confidence while protecting both the person in crisis and everyone around them.
Built for teams who work with people in crisis
SAMA procedures adapt to a wide range of populations and professional settings.
Hospital staff, clinic teams, mental health workers, patient care staff, and healthcare support personnel.
Teachers, school staff, child and adolescent programs, foster care providers, and youth support teams.
Professionals working in mental health, intellectual and developmental disabilities, recovery, and support services.
Law enforcement, workplace safety teams, crisis response staff, and others serving high-risk populations.
Supportive approaches for youth-focused environments.
For professionals supporting individuals in crisis.
Intellectual and developmental disability settings.
Substance abuse and recovery care environments.
Adaptable for older adults, patients, and families.
Four programs, built in sequence
SAMA is delivered through four video-driven, facilitator-coached experiential programs. Each one builds on the last.
Program 1 focuses on de-escalating volatile situations. The Assisting Process uses a logical, sequential format to guide a person in crisis from the reactive part of the brain toward the reasoning part, and resolve the activating situation.
Program 2 builds on the Assisting Process and teaches skills for protecting yourself and others from aggressive acts — strikes, kicks, pushes, wrist grasps, chokes, hair pulls, bites, and other threatening situations.
Program 3 covers the Assisting Process and skills for physically holding someone who is actively trying to harm themselves or others when no less restrictive alternative is available.
Program 4 covers the Assisting Process and skills for retrieving objects when a person is threatening harm, or actively causing harm, with an object.
Move from reaction to reasoning
SAMA's Assisting Process gives participants a framework for responding to a person in crisis. The aim is to reduce escalation, support safety, and help the individual move toward resolution wherever possible.
It applies not only in obvious crisis situations but in everyday professional interactions where anger, frustration, fear, or confusion starts to build.
Identify early signs before the situation becomes unsafe.
Apply communication and assisting skills to reduce tension.
Support the safety of the person in crisis, staff, and anyone nearby.
Physical intervention is used only when necessary and appropriate.
One shared language for hard situations
Practical skills to prevent escalation and respond confidently when aggressive behavior occurs.
Structured ways to communicate, protect themselves, and support safety during crisis events.
Safety first, while protecting the dignity of both staff and the people being served.
Healthcare, education, social services, foster care, law enforcement, and workplace safety.
Programs build from verbal de-escalation to self-protection, containment, and object recovery.
Request SAMA for teams who work with individuals in crisis or challenging situations.
Let's talk about your program
Interested in SAMA for yourself, your staff, or your organization? Send these details and we'll come back on program options, prerequisites, availability, and group scheduling.
Common questions
Satori Alternatives for Managing Aggression.
Healthcare workers, educators, social service professionals, foster care providers, mental health workers, and safety-focused teams.
Yes. Program 1, Assisting Process, is available as a standalone course.
Yes. Program 2 requires Program 1. Program 3 requires 1 and 2. Program 4 requires 1, 2, and 3.
Some programs include safety-focused physical skills, but SAMA emphasizes de-escalation, least restrictive response, dignity, and safety.
Yes. Contact us to ask about SAMA group training options, availability, and scheduling.